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How Our Selling Process Works

We restore your watch to near-new condition, then we market it to our global audience and get you top dollar.

  • Fill out the Form
    Fill out the form

    Submit a quick-quote form.

    We'll contact you within 3 business days with a quote.

  • Send Your Watch
    Send your watch

    We'll email you pre-paid and insured packaging through UPS.

    You send in your watch, with all shipping and insurance costs covered by us.

  • Service and Certify
    Refurbish & certify

    Once we receive your watch, we get to work.

    We'll verify and service your watch, then back it with a 1-year warranty.

  • You Get Paid Fast
    You get paid fast

    We list your watch on the site—on average, watches on our marketplace sell in 24 days.

    15 days after we sell your watch, we'll send you a check.

How to Sell a Luxury Watch Online

Our Top 5 Questions from Sellers

Have more questions?

How accurate is your initial quote?

The short answer: very accurate.

Over 99% of the time, we stand behind the initial quote when we receive your watch in person. In other words, there's no bait and switch. Crown & Caliber employs 5 full-time valuation experts who do nothing but research the pricing history of our clients’ watches. In fact, we have built the most comprehensive database of pre-owned watches ever assembled. With over 10,000 individual watch models in our database (most of which have at least 10 selling points), we are more than likely to have comprehensive data on your exact watch model. If your watch value changes for any reason once it's in our possession, we will pay shipping and insurance to have your watch returned to you at once.

Is there any risk my watch will be damaged or lost?

We have thousands of watches shipped to us from across the world every month, and have never had a lost or damaged watch. In the rare event that damage occurs, we insure every watch to 100% of the value of the quote we provided you. Rest assured, our shipping process is safe and secure.

Can I email or call with specific questions?

Yes – our team is always available to answer any questions you may have. We recognize that a watch is a unique and often sentimental item, and we are there every step of the way to make sure you and your watch are treated with respect and care. Contact us now.

How does C&C make money?

We charge a 19.5% consignment fee on every watch we sell, plus a small prep fee which varies based on the price of the watch. This is one of the lowest commissions in the industry (nearly half of an auction house, when both buyer and seller premiums are taken into account). It is important to note that we don't get paid unless we sell your watch for at least the estimated value. Our sell-through rate is more than 95%. However, if we do not sell your watch within the consignment period, you will be given the option of receiving your watch back – inclusive of all the servicing, restoration, and cleaning we performed – at zero cost to you. That’s how confident we are that we can sell your watch for top dollar.

Do you accept watches from outside the US?

Yes – we are a global marketplace and have accepted watches from and sold watches to customers in over 30 countries and counting, a specific list of which can be found here. Please get in touch if you have any concerns.

Why Our Customers Love Us

Seller

“I was wary about selling my Cartier watch and worried about being treated fairly. Not only were the Crown & Caliber personnel surprisingly professional -- each and every one I interacted with -- I felt very comfortable with the entire process. I would definitely use Crown & Caliber again.”

John F.

 

Buyer

“My experience with Crown & Caliber was first rate. Knowledgeable people, and excellent customer service. I would recommend this company to everyone.”

Helene D.

 

Seller

“Crown & Caliber is an awesome company. I am pleased to say that they delivered as promised. Professional and in a timely fashion. :) They delivered what they promised and I am pleased with their service. Good place to sell your timepiece and in the future, a great place to purchase a good timepiece. Thank you Crown & Caliber for a job well done.”

Anne W.

 

We work with thousands of collectors worldwide and would love to be your partner in building and fine-tuning your collection.