Need to Return a Watch?
Use this page for questions about returns or to begin the returns process.
Returning a Watch
We know the excitement of unboxing your new timepiece, and the sting of disappointment when it isn’t quite what you were hoping for. We want you to love the watch on your wrist, so we make returns easy. To start your RMA (returns merchandise authorization) use the form on the right, and a member of our team will get back with you shortly.
Do you have a refund or return policy?
We do! For more specific information, please see our return policy.
How long do I have to return my watch?
You have 7 days from the date of shipment to request an RMA, and 14 days after the date of shipment to get the watch back to us. Read more details here.